For non-urgent appointments, please try to plan ahead and book 2-3 weeks in advance as the physician schedules can sometimes get busy, especially after holiday periods.
We encourage you to make appointments in advance. However, because health problems can arise quickly, you can usually make an appointment and be seen on the same day for urgent problems. If your own doctor does not happen to be available, you may be seen by someone else on a one-time basis for urgent appointments. If your medical issue is urgent and you do not see appointments available in our online booking system in the time frame you require, please contact the office by phone and discuss this situation with our staff. The staff have access to a few emergency appointment slots each day that are not always available online.
It is helpful to the smooth running of the office to let the receptionist know the nature of your problem, so that they can schedule the appropriate amount of time for you. A routine office visit is scheduled to last 10-15 minutes. We are able to deal with 1 or 2 problems thoroughly at each office visit. More problems may require another appointment. At the beginning of your visit, please let the doctor know how many concerns you hope to address and we will do our best to accommodate you as the time allows.
We ask that you do NOT book appointments for other adults in your family as we find that this often leads to communication errors and missed appointments.
Please note that the time we allot for each appointment is designed for one patient. If there are other family members coming wish you who wish to be seen, they should book their own appointment.
The telephone lines are busiest in the mornings, especially Monday morning. For faster service, use our online booking or phone in the afternoon for non-urgent problems.