Emergencies

See our COVID19 updates here. For information on video visits, please click here.

 

After Hours Care

In the event of a serious emergency please call 911. BC Nurse Line:

• BC NurseLine provides 24-hour, confidential health information and advice. Anywhere in the province, call BC NurseLine to speak to a registered nurse 24-hours or a pharmacist from 5 p.m. to 9 a.m. every day.
• Specially trained nurses answer questions about health topics and procedures, identify symptoms, and help you decide when to see a health professional. Information and referrals are also provided to other services.
• Pharmacists are available to answer your questions about medications.
• Call BC NurseLine: Toll-free in BC 8-1-1 or Deaf and hearing-impaired 7-1-1
• The nurse will ask for your Personal Health Number on your B.C. CareCard; you will not be denied service if you do not provide it.
• Translation services are available in over 130 languages. Please wait for the recorded disclaimer message for a nurse to answer your call - ask for translation services in the language that you prefer or speak.

  Reaching your family doctor after hours:

• For minor emergencies that cannot wait until the office is next open, please call our office at (604) 731-0091 and ask to speak to the doctor on call.
• The six doctors at Bayswater Family Practice share the responsibility of covering your after hours questions as an unpaid service to our patients. We ask that you respect our time with our families and only contact us for urgent problems that can not wait until the next business day. However, we are happy to take your calls regarding urgent medical issues.

  For Poison Control: Saint Paul's Hospital 1081 Burrard Street Vancouver, BC V6Z 1Y6 604-682-2344 Local 62126 Hotline: 604-682-5050 or 1-800-567-8911 Fax: 604-806-8262 Web: www.dpic.org