Online booking

We offer online booking for your telehealth and in-office visits for patients attached to Bayswater Family Practice.

If your medical issue is urgent and you do not see appointments available in the time frame you require, please contact the office by phone and discuss this situation with our staff. The staff have access to a few emergency appointment slots each day that are not always available online.

After you complete your appointment booking, you will receive an immediate email confirmation. The email contains a link if you subsequently need to cancel. You will also receive a reminder email one day prior to the booking. If you have booked a phone or video appointment, please review the instructions on the telehealth page of our website in advance of your appointment.

Patients who miss appointments will have their access to our online booking system cancelled and will need to speak with our staff before booking further appointments.

IMG_2295

We see patients of all ages for any type of health concerns that arise including new symptoms or concerns, maternity care, palliative care, preventive health care, chronic disease management, mental health issues,  sexual health concerns, vaccinations, mole removals and biopsies, pelvic exams, IUD insertions and referrals to specialists and other allied health providers. We will try to address as many of your concerns as possible in the time allotted but please be aware that to thoroughly address several complex problems we may triage and ask you to return to for a second visit to address all your concerns. Our receptionists will ask you the reason for your visit so that they can try to allot the appropriate amount of time.

We do our best to fit our patients in for all urgent problems. Please see us instead of going to a walk-in clinic (see our walk in clinic policy). You will be fit in with whichever doctor has space in their schedule. “Fit-ins” are short appointments squeezed into the schedule and we will only be able to address your urgent concern.

Most patients do not need a complete annual physical exam and MSP does not cover routine physicals for healthy patients. Patients with some chronic health conditions, newly pregnant women as well as infants and preschool age children do require complete physical exams.  Sometimes your doctor will recommend a physical exam as part of the investigation of new symptoms. Preventive care is important. Periodic health exams which include specific evidence-based screening tests (such as cervical, breast and colon cancer screening tests, blood pressure checks, diabetes and cholesterol tests) are recommended and covered by MSP.  Your doctor will discuss the recommendations for your individual situation with you. Physical exams for employment or camp are not covered by MSP.

If you have questions about when you are due for a preventive health visit, or when visits are recommended for children, please ask your doctor.

We offer many minor procedures including suturing of lacerations, mole removals,  biopsies, IUD insertions, wart treatments and injections. In most cases you will need a consultation with your doctor prior to booking a procedure. Not all procedures are covered by MSP.

Doctor’s notes and medical forms are not covered by MSP. Please let the receptionist know in advance if you have a form that needs completing. We charge a reasonable fee for forms which varies based on the complexity of the form.